Privacy Policy

 

1. Overview

 


This Privacy Policy explains how NordicaLight (operated by Nordica Ventures SRL, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase on https://nordicalight.com (the “Site”).


For the purposes of this Policy, “you” and “your” refer to any visitor, customer, or user of our services (“Services”).

By accessing or using the Site, you consent to the collection and use of your information as described herein.

 

 

 

2. Updates to This Policy

 


We may update this Policy periodically to reflect changes in our practices, operations, or applicable laws.

When we do, we will update the “Last Updated” date and post the revised version on this page.

 

 

 

3. Personal Information We Collect

 


We collect personal information directly from you, automatically through your interaction with our Site, and from third parties.


Information you provide directly:

 

  • Contact details: name, email, phone number, shipping/billing address

  • Order details: payment confirmation, delivery information

  • Account details (if applicable): username, password

  • Customer service messages: inquiries via email or forms

 


Information collected automatically (Usage Data):

We collect browsing data such as IP address, browser type, device information, pages viewed, and interaction history using cookies or similar technologies.


Information from third parties:

We may receive limited information from:

 

  • Shopify Inc. – for store hosting and checkout services

  • Payment processors – to process secure transactions

  • Analytics and marketing partners – to measure engagement and performance

 

 

 

 

4. How We Use Your Information

 


We use your personal information to:

 

  • Provide and fulfil orders (processing, delivery, returns)

  • Communicate order updates and support requests

  • Send marketing or promotional messages (only with consent)

  • Detect and prevent fraud or unauthorised activity

  • Improve our products, website performance, and customer experience

  • Comply with legal obligations and enforce our Terms of Service

 

 

 

 

5. Cookies

 


We use cookies to operate and enhance our website.

Cookies help us remember preferences, perform analytics, and improve user experience.


You can manage cookie preferences via your browser settings or consent banner.

Blocking cookies may affect functionality.

For details about Shopify’s cookies, visit Shopify Cookies Policy.

 

 

 

6. How We Share Personal Information

 


We may disclose personal information to trusted partners strictly for business or legal reasons:

 

  • Vendors and service providers: hosting, logistics, analytics, payment, fulfilment, and shipping partners.

  • Affiliates and subsidiaries: for internal business management.

  • Legal authorities: where disclosure is required by law, court order, or regulatory compliance.

 


We do not sell, rent, or trade your personal information.

 

 

 

7. Children’s Data

 


Our Services are not intended for minors under 16.

We do not knowingly collect personal data from children.

If you believe a minor has provided information, please contact us for deletion.

 

 

 

8. Data Security & Retention

 


We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

Although no online system is fully secure, we use encryption and access control to reduce risk.


We retain your data only as long as necessary for the purposes stated in this Policy or as required by law.

 

 

 

9. Your Rights (GDPR)

 


Depending on your location, you may exercise the following rights:

 

  • Access / Right to Know – obtain a copy of your data

  • Correction – request updates to inaccurate information

  • Deletion (“Right to be Forgotten”)

  • Restriction or Portability

  • Withdraw Consent – stop receiving marketing messages

  • Object to processing under legitimate interest

 


To exercise these rights, contact us at contact@nordicalight.com.

We may verify your identity before completing your request.

You will not be discriminated against for exercising your rights.

 

 

 

10. International Data Transfers

 


Your data may be processed or stored outside your country of residence.

Where applicable, we rely on EU Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure adequate protection.

 

 

 

11. Complaints

 


If you believe your data has been mishandled, please contact us first so we can resolve the issue promptly.

You also have the right to file a complaint with your local data-protection authority (EEA list available on the European Commission website).

 

 

 

12. Contact Information

 


We respond to all privacy inquiries within 1 business day.


Trading name: NordicaLight

Legal entity: Nordica Ventures SRL

Legal form: Societate cu Răspundere Limitată (SRL)

Company registration number: J2025080221006

CIF/VAT: RO52733888

Registered address: Strada Episcop Roman Ciorogariu 9, Biroul 10, Oradea, Bihor, 410017, Romania

Phone: +44 7488 864 727

Email: contact@nordicalight.com

NACE code: 4755 — Retail sale of furniture, lighting equipment and household articles n.e.c.

Business hours: Monday – Friday 08:00 – 18:00 (EET)   Closed on weekends and public holidays

 

 

 

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