FAQ - NordicaLight

Welcome to NordicaLight’s FAQ Section

At NordicaLight, we believe that clarity and transparency are key to a great shopping experience.

Here, you’ll find answers to our customers’ most frequent questions about our products, materials, and services.

For any additional inquiries, please reach out to our support team at contact@nordicalight.com.

We respond to all messages within 1 business day.

1. What makes NordicaLight lamps different from other brands?

Each NordicaLight lamp combines Scandinavian-inspired design with modern craftsmanship — elegant, minimalist, and warm.

We prioritise natural materials such as oak wood, linen, and rattan, ensuring each piece reflects timeless aesthetics and long-lasting quality.

2. Are NordicaLight lamps dimmable?

Many of our lamps are compatible with dimmable LED bulbs and standard dimmer switches.

You’ll find dimmability details clearly stated on each product page.

3. What type of bulbs do the lamps use?

Most NordicaLight lamps feature E27 or E26 standard sockets, compatible with LED and Edison-style bulbs.

Each product page specifies the bulb type and maximum wattage supported.

4. Do the lamps come assembled?

Smaller table and wall lamps arrive fully assembled.
Larger floor or pendant lamps may require minor assembly (attaching the shade or base).

All tools and instructions are included, and setup typically takes just a few minutes.

5. What materials are NordicaLight lamps made from?

We use sustainable and natural materials, including oak wood, bamboo, rattan, linen, and metal.

Each element is chosen for its durability, texture, and refined look — in line with our eco-conscious philosophy.

6. How should I clean or maintain my lamp?

To preserve your lamp’s beauty:

Use a soft, dry cloth for dusting.
Avoid applying water or cleaning products to wood or rattan surfaces.
For linen shades, use a lint roller or soft brush.

Proper care will ensure your NordicaLight lamp remains beautiful for years to come.

7. Are the lamps compatible with LED bulbs?

Yes — all NordicaLight lamps are LED-compatible.

We recommend warm-white LED bulbs (2700K–3000K) to achieve a cozy, ambient glow.

8. Can I use these lamps outdoors?

Unless specifically labelled Outdoor-Safe, all NordicaLight lamps are designed for indoor use only.

Always check the product description for safety and suitability before use.

9. Do the lamps require special electrical installation?

No special installation is required:

Plug-in lamps connect directly to a standard wall outlet.
Pendant lamps include a universal ceiling mount compatible with standard home wiring.

For ceiling installations, we recommend using a qualified electrician for safety.

10. Can I connect NordicaLight lamps to smart home systems?

Yes — most NordicaLight lamps work seamlessly with smart bulbs (e.g., Philips Hue, Lifx, Alexa-compatible LEDs).

Simply screw in the smart bulb, set it up via your app, and enjoy full control over brightness, colour, and schedules.

11. Contact Information

Business name: NordicaLight

Legal entity: Nordica Ventures SRL

Legal form: Societate cu Răspundere Limitată (SRL)

Company registration number: J2025080221006

CIF/VAT: RO52733888

Address: Strada Episcop Roman Ciorogariu 9, Biroul 10, Oradea, 410017, Romania

Phone: +44 7488 864 727

Administrative phone (ONRC): +61 456 549 740

Email: contact@nordicalight.com

NACE code: 4755 — Retail sale of furniture, lighting equipment, and household articles

Business activity: Online retail of lighting, furniture, and home décor

Business hours: Monday – Friday 08:00 – 18:00 (Closed on weekends and public holidays)

Average response time: 1 business day